Empowering healthcare providers with customized solutions that enhance clinical accuracy, strengthen compliance, and optimize performance.
Watch: What We Do
CRC — Certified Risk Adjustment Coder
Melissa Hernández is a Certified Risk Adjustment Coder with vast experience in HCC coding, medical documentation improvement, and revenue cycle optimization. She has worked across multiple lines of business, including Medicare Advantage and commercial models, consistently achieving high accuracy rates in fast-paced, high-volume environments.
Throughout her career, Melissa has collaborated closely with physicians, medical groups, and coding teams to identify documentation gaps, improve coding quality, and implement process enhancements that drive compliance and financial performance. She is recognized not only for her technical expertise, but also for her ability to educate and empower providers through targeted training, webinars, and practical guidance.
With professional experience spanning both the United States and Puerto Rico, Melissa brings a comprehensive understanding of the challenges healthcare providers face daily. As a bilingual professional speaker and educator, she is committed to reducing administrative burden, strengthening clinical documentation, and supporting providers in delivering high-quality patient care.
The goal of Ixtlilton Health is to support healthcare providers through customized medical documentation and coding solutions focused on risk adjustment, improving clinical accuracy, strengthening regulatory compliance, and optimizing operational performance.
We aim to simplify complex processes, reduce errors, and ease administrative demands, enabling physicians and their teams to work with greater confidence, efficiency, and clarity.
Ultimately, our goal is to create a positive impact on both medical practices and the quality of care patients receive.
Strengthening regulatory adherence
Optimizing operational efficiency
Enabling quality healthcare delivery
Comprehensive solutions designed to support healthcare providers at every stage of the documentation and coding process.
Enhancing the accuracy, completeness, and quality of clinical documentation to ensure it accurately reflects patient conditions and care provided. We identify documentation gaps, clarify diagnoses, and align records with coding and compliance standards.
Accurate, compliant, and complete capture of patient diagnoses to support proper risk stratification and reimbursement through comprehensive chart reviews, precise ICD-10 coding, and identification of missed or unsupported conditions.
Comprehensive retrospective audits focused on identifying coding inaccuracies, unsupported diagnoses, and documentation gaps. We provide compliant coding queries and RADV audit support to strengthen compliance ahead of external review.
Targeted, practical training designed to improve clinical documentation accuracy, coding compliance, and overall provider performance. Through customized sessions and train-the-trainer strategies, we empower your teams.
End-to-end revenue cycle support designed to ensure accurate, timely, and compliant claims processing. A dedicated billing specialist is assigned to each client for personalized service and accountability.
Assistance throughout the annual wellness and assessment process to ensure accurate, complete, and compliant documentation. We help with pre-visit preparation, condition identification, and patient coordination.
Ready to improve your documentation accuracy, strengthen compliance, and optimize your revenue cycle? We're here to help. Reach out to discuss how Ixtlilton Health Services can support your practice.
